Effective Date: Feb 2025
At HeyDear.io, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when using our services.
1. Information We Collect
We collect and process only the necessary information required to provide our services effectively. This may include:
- Basic personal information such as your name, email address, and phone number.
- Data required for enabling communication services, such as call logs and preferences.
- Summaries of calls stored within the voice calling system and related systems to ensure a smooth experience. These summaries are not accessed unless for debugging and quality control purposes.
- Technical data such as IP addresses, device information, and usage logs for security and performance monitoring.
2. How We Use Your Information
We use the collected data to:
- Facilitate and provide our communication services.
- Ensure service functionality and improve user experience.
- Maintain security and prevent unauthorized access.
- Comply with legal obligations where necessary.
3. Data Sharing and Third-Party Integrations
We do not sell or trade your personal data to any third parties. However, some basic information may be shared with third-party systems strictly for enabling our services, including but not limited to:
- Communication platforms for processing calls and messages.
- Analytics tools to monitor service performance.
- Secure payment processors (if applicable).
All third-party integrations comply with industry security standards to protect your data.
4. Data Retention
We retain your data only for as long as necessary to provide our services or as required by law. Upon request, we will securely delete or anonymize your personal data, subject to legal and regulatory requirements.
5. Security Measures
We take appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. These measures include encryption, secure storage, and regular security assessments.
6. Your Rights and Choices
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data (subject to legal limitations).
- Opt out of certain data processing activities.
To exercise these rights, please contact us below.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We encourage you to review this policy periodically.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
By using our services, you agree to the terms outlined in this Privacy Policy.